About Infinity
Proud to be helping companies grow for over 25 years.
Infinity helps ambitious companies grow with performance-driven sales, service, and support solutions, powered by incredible people, great processes, and unbeatable data.
Our History
A history of growth, innovation, and impact.
From humble beginnings to global execution, Infinity’s journey has always been fueled by one goal: to deliver measurable outcomes for our clients.
Over the years, we’ve scaled teams, built proprietary strategies, and formed lasting partnerships that drive growth. Our timeline shows how far we’ve come and where we’re headed next.
1996
Infinity was founded as a direct mail marketing services agency.
2001
Added tele-services capabilities.
2004
Partnered with our first B2B client, still a client to this day.
2009
Built a B2B-focused model for client campaigns.
2012
Launched our new operations in Michigan.
2014
Trademarked our unique approach Buyerlytics®.
2018
Opened a new state-of-the-art facility in Bingham Farms, Michigan.
2019
Productized Buyerlytics® and introduced the Innovation Lab.
2021
Infinity proudly celebrates 25 years of helping our customer get and keep customers.
Meet Our Team
The people behind the performance.
Infinity’s leadership team brings deep expertise across sales, operations, and customer success. We’re a team of doers, thinkers, and partners committed to building client success and a culture of excellence.
About Tom:
As Chief Executive Officer, Founder, and Owner, Tom guides the vision, mission, and strategy for Infinity. He has over 30+ years of executive experience in sales, direct marketing, and product development. Tom is recognized as a leader in strategic sales and client engagements. Under Tom’s leadership, Infinity has achieved many industry awards for innovation, culture, leadership and top workforce. Tom earned a Master of Business Administration with top honors from Arizona State University, and a Bachelor of Business Administration from the University of Iowa.
Tom Leidigh
Chief Executive Officer
About Zach:
As the Chief Revenue Officer, Zach is responsible for new client acquisition, client success, operational and product delivery aspects of Infinity. He has over 20+ years of sales leadership and operational experience. Zach drives growth through strategic sales leadership, cross-functional collaboration, and strong financial expertise. His leadership has been instrumental in expanding Infinity's market presence, ensuring alignment with client needs, and consistently exceeding sales targets.
Zach Calef
Chief Revenue Officer
About Tiffany:
As Vice President of Product, Tiffany leads the strategy of Infinity’s core offerings, including Innovation Lab and Buyerlytics. With 16+ years of sales and operational experience, she drives scalable, market-aligned solutions that deliver measurable client impact. Tiffany oversees Infinity’s go-to-market strategy, ensuring strong product positioning and successful launches. She plays a key role in connecting execution to growth, ensuring Infinity’s products meet evolving client needs while supporting the company’s long-term goals.
Tiffany Moceri
VP of Product
About Ryan:
As Vice President of Corporate Services at Infinity, where he leads cross-functional teams spanning Technology, Training & Development, Quality Assurance, Compliance, and Facilities. With more than 28 years of experience in inside sales and customer service, he is a trusted operational strategist who builds the systems, processes, and infrastructure needed to support scale. Ryan is known for developing strong internal leaders, optimizing backend performance, and driving alignment between day-to-day operations and strategic growth objectives. His leadership ensures the business runs efficiently behind the scenes, enabling frontline teams to deliver exceptional results.
Ryan McDonald
VP of Corporate Services
About Stacey:
Stacey brings over 20 years of leadership experience across operations, finance, and business transformation, making him a trusted partner for companies seeking to scale efficiently and drive profitability. He has led margin turnarounds, revenue growth, and SaaS transitions while overseeing large domestic and offshore teams across tech, finance, insurance, hospitality and telecom. With deep expertise in financial planning, forecasting, and workforce strategy, Stacey delivers measurable results through disciplined execution and cross-functional collaboration. Stacey holds a Bachelor of Arts in Public Communication from Luther College.
Stacey Raus
Human Resources
About Greg:
As a strategic consulting partner, Greg brings over 40 years of experience in technology, compliance, project management, software development, operations, and analytics to Infinity. Greg partners with Infinity on operational and technical compliance while advising on the development and support of Infinity’s business applications. Greg brings extensive expertise across industries including insurance services, aerospace, automotive, and telecommunications. He holds certifications in business process engineering and project management, and earned a Bachelor of Arts in Chemistry from Amherst College.
Greg Best
Strategic Consulting Partner
About Miranda:
As Director of Agency – Global, she oversees Infinity’s global operations and drives client experience across international markets. With over 25 years of sales and business leadership experience, Miranda specializes in developing strategic partnerships and scaling high-performing teams. She holds a Bachelor of Science degree in Business Information Systems from Bellevue University.
Miranda Kulis
Director of Agency – Global
About Andrea:
As Director of Operations for Cedar Rapids, Andrea drives the strategic execution of sales and service programs, ensuring their growth and development. She plays a crucial role in fostering cross-functional collaboration across the organization and manages key partnerships to align on shared goals and future opportunities. With 28 years of experience in the sales and service industry, Andrea has a proven track record in building high-performing leadership teams. She holds a Bachelor of Science in Business Management from the University of Phoenix.
Andrea Snyder
Director of Operations for Cedar Rapids
About Zach:
As Senior Revenue Leader at Infinity, Zach drives new business growth and builds strategic channel partnerships to support long-term expansion. With 14 years of proven success in sales and leadership roles, he works across teams to launch pilots, refine sales processes, and expand into new markets ensuring execution aligns with Infinity’s quality standards and market expectations. Zach blends data-driven strategy with hands-on execution to identify and capitalize on high-impact opportunities. His collaborative, forward-thinking approach plays a key role in scaling performance and driving Infinity’s continued growth.
Zach Leidigh
Senior Revenue Leader
About Nick:
As the Business Analyst Manager at Infinity, Nick leads the operational and financial analytics function supporting inside sales and service programs. With over 9 years of experience, Nick specializes in transforming data into actionable insights that drive decision-making and performance across key stakeholder groups. He holds a Bachelor of Arts in Psychology from the University of Northern Iowa, along with a minor in Business and a certificate in Industrial & Organizational Psychology.
Nick Leidigh
Business Analyst Manager
About Rabia:
As Manager of Analytics at Infinity, Rabia leads efforts to align strategy with execution by uncovering efficiencies, optimizing performance, and delivering actionable insights to support revenue teams. With over 6 years of experience in business and sales operations, Rabia thrives at the intersection of data, strategy, and cross-functional collaboration. She holds a Bachelor of Business Administration in Finance from SZABIST in Pakistan.
Rabia Aziz
Manager of Analytics
Strategic Partners
Meet our channel partner team.
About Jay:
As President of Infinity Global, Jay builds the brand and ensures alignment across entities with a focus on client success. He oversees the consulting and sales functions for both onshore and offshore opportunities, working closely with all departments to drive client outcomes. With over 25 years of experience in sales and operational management, Jay has spent the last ten years with Infinity, including the past seven years as President. He has a proven track record with major global brands, helping them grow and innovate their business lines. Jay earned a Bachelor of Science in Journalism from Michigan State University.
Jay Davey
President of Infinity Global
About Jaycee:
As Vice President of Philippines Operations, Jaycee drives excellence, innovation, and sustainable growth within the country. With over 11 years of experience in leadership and 17 years of BPO experience, he fosters a culture of collaboration, efficiency, and continuous improvement to exceed customer expectations and achieve operational excellence. Jaycee leads the team in navigating challenges, leveraging emerging opportunities, and making a positive impact on the local community, contributing to the advancement of the Philippines' business landscape.
Jaycee Quijano
VP of Operations - Philippines
About Carolina:
As Vice President of Operations in Colombia, Carolina leads the implementation and management of BPO services, ensuring efficiency and high-quality standards. With over 15 years of experience in team leadership, she has built strong client relationships through strategic operational alignment. Carolina fosters a culture of excellence and has developed a highly motivated team that consistently delivers outstanding results. She holds a degree in Industrial Engineering, a Master of Business Administration in Project Management, and has completed Executive Education at INALDE Business School.
Carolina Mancera
VP of Operations - Colombia
About Andres:
As Vice President of Client Success, Andres leverages his extensive background in Electronics and Telecommunications Engineering, Marketing, and Business Administration to drive global growth. With over 27 years of experience in diverse roles, he has allowed himself to develop strong client relationships and implement effective strategies that enhance client success and business development across international markets. Andres is known for his innovative approach to problem-solving and his ability to adapt strategies to meet the evolving needs of clients, ensuring sustained success and satisfaction.
Andres Fuentes
VP of Client Success
About Ty:
As Managing Partner, Ty leads the advisory practice and serves as the primary contact for all V2E clients and partners. With over 10 years of experience in corporate finance, operational execution, and strategic planning, Ty bridges the strategic and operational gaps within organizations. He holds a Bachelor of Business Administration in Finance from Henry B. Tippie College of Business at the University of Iowa.
Ty Rhamy
Managing Partner
Let’s talk about what’s next.
Schedule a discovery call to explore how Infinity can help you scale with confidence, clarity, and performance.